Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges vary depending on the size, weight, and destination of your order. The final shipping cost will be calculated and displayed at checkout before you complete your purchase.

Which payment methods are accepted in the Online Shop?

We accept Visa, MasterCard, and all major credit and debit cards. All payments are processed through secure and trusted payment gateways.

We accept Visa, MasterCard, and all major credit and debit cards. All payments are processed through secure and trusted payment gateways.

How long will delivery take?

Once your order has been processed, delivery typically takes 5–7 business days, depending on your location within the United States.

How secure is shopping in the Online Shop? Is my data protected?

Your data security is our top priority. All transactions and personal information are protected using industry-standard security and encryption technologies to ensure safe and secure shopping.

What exactly happens after ordering?

After you place an order, it is reviewed and prepared for shipment. Orders are usually processed and shipped within 3–4 business days. You will receive updates as your order moves through the fulfillment process.

Do I receive an invoice for my order?

Yes. An order confirmation and invoice will be sent to your registered email address after your purchase is completed.

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